Help · Sign-up to first report
Help & getting started
Everything you need to go from sign-up to your first report.
01
Getting started
Create your workspace, connect your Shopify Partner account, and AppVitals imports your apps and their event history. Your first reports populate as soon as the initial sync finishes.
02
Connect your Partner account
Generate a Partner API access token from your Shopify Partner dashboard and add it in your workspace settings. Data is pulled read-only and stored append-only; nothing in your Partner account is ever modified.
Step-by-step guides
Setup walkthroughs for the Partner API, GA4 + BigQuery, Slack and App Store tracking live in the documentation.
03FAQFrequently asked questions
Q1Do I need a Shopify Partner account?
Yes. AppVitals reads your app, transaction and event data from the Shopify Partner API, so a Partner account with at least one app is required.
Q2Is my data safe?
Your Partner data is read-only and each workspace is isolated to its own organization. We only pull the metrics needed for reporting.
Q3Can I try it without connecting anything?
Yes. Open the sample workspace to explore every report and ranking on realistic demo data before you connect.
Q4How often does the data update?
Analytics sync on a schedule you control, and App Store rankings refresh several times a day.
Still stuck? Get in touch
Send us a message and we'll reply by email. Real answers from the people who build AppVitals, not a ticket queue.
Or email us at [email protected]
We usually reply within one business day.